Future-proofing your business with T4COM

The past couple of months have very much been an exercise in adaptability. We’re now have new-found skills at appearing professional on the weekly team catch up call. Balancing a hot cup of tea in one hand, a keyboard-obsessed cat in the other (just us?). However, constantly having to adapt on the fly to the current shifting sands isn’t sustainable. It’s time to pick a more consistent solution for you and your team.

Remote working has been a normality for many businesses for some time. For others, it’s a ‘learn-on-the-job’ experience. Either way, ensuring that you have a future-proofed telephony system implemented right now could save you much more than money. And every stress off of your mind in the current climate is worth its weight in gold.

It’s time to gear up.

There’s no need to kit out the office with all the bells and whistles. In fact, there’s no need to buy new equipment at all. Switching to T4COM’s VoIP system will not only keep you securely connected in the coming weeks or even months of lockdown. It will also equip you and your staff to work seamlessly with no interruption to work flow. No need for new equipment or phone lines. The same applies to when we all move back into our offices – no faffing required! 

If you were to ask us to identify one thing that makes our systems so brilliant, we’d be stumped. There are far too many extraordinary features that appeal to multinational companies and small businesses alike. Whether it’s the low cost business telecoms or the flexibility and connect-ability of our apps and software. T4COM provides a consistent and customisable service for a competitive monthly subscription cost.

So how does it work?

Once upon a time, phones relied on thick cables, telegraph poles and switchboard operators. You were chained to your desk as that’s where the phone was. The slickest options you had were dialling 1471 or the operator.

Nowadays, telecommunications could be pulled directly out of a 70’s sci-fi show. The newest computers, software or mobile is at the top of any business owner’s upgrade wish list. This means the poor old office landline is often forgotten.  That’s where we step in: with our SIP-trunking system, we take your landline number and bring it into 2020. 

By bringing your business telecoms online, we can not only slash your monthly outgoings by as much as 50%. We also ensure that your business is getting the most up-to-date and secure connection possible as standard.

Cloud telecoms and remote working

So why go online?

Ask anyone today, and you’d be surprised to find a single person who’s life isn’t online. From grocery shopping to banking and even exercising. The accessibility of the internet has meant that we are increasingly connected at all times. So why, then, shouldn’t your business telecoms be as high-tech? 

The best thing is your monthly telecoms costs will be slashed. Have you ever added up all the maintenance and line rental costs associated with a landline? Kiss those costs goodbye! By switching to Cloud telephony with T4COM, you’re ensuring that your business has the most up-to-date systems, but one of the most secure.

Our service comprises of end-to-end video conferencing encryption and 24/7 customer support all managed centrally. We don’t need to rely on third parties – we can fix any issue for you in house. T4COM are not only reliable, but resilient, secure, and trusted. We believe that your business is just that – Your Business. We work tirelessly to ensure all of our customers have the best service possible. No matter if they have five employees or 500. 

We keep you and your data safe. Our system also logs call information meaning that we can diagnose problems in real time. No waiting for someone to email another department. No bouncing from call centre to call centre. We will fix it and ensure it doesn’t happen again. Pretty neat, huh?

So how can this help me now?

The times ahead are uncertain. Concerns over keeping your business afloat during the lockdown are constant. Our system can start saving you money today. You will be set up and ready to go in 24 hours, meaning that there’s minimal work hours lost. Our foolproof interface means that you and your staff can get calling with no training necessary. 

Along with all of the above, we also include vital call and video options. These are keeping countless businesses and sectors steaming along right now. Call menus, auto-answer and call waiting, ring groups and video conferencing. Not only do we provide the phone line, we provide a full business solution. Better still? None of this is an added extra – it comes as standard with your package. In fact, it’s just one of the small perks of our VoIP solution.

The last thing I need right now is trying to update my business number…

It’s the worst isn’t it? You’ve got a new number. You need to update all your stationery. Next – BOOM! There’s that little moment of fear when someone asks for the number and your mind goes… blank…

Or is it? We work very closely with BT and other landline providers so there’s no need to change the number. Amazing, right? And your clients would never know. There’s no suffix to be added and no need for both parties to be online. Anyone calling in just needs to call your number, and they will be connected as if they were ringing a physical landline. You can answer the business line whether you’re at your desk or sunbathing in the back garden.

Okay, but how can I get my staff connected whilst we’re all working from home?

Staying home is a priority for everyone right now. But that’s the great thing about our systems. There’s no need for anyone to leave their homes. Your colleagues simply download our app on their device and then they’re ready to roll. We can set up multiple lines, extensions and ring groups while you and your staff are staying safe indoors. No need to install new phones, buy new headsets or drill any holes. We’ll even provide our own tea and biscuits. Winner. 

Taking the plunge…

We know how daunting such a big switch can be for any business. So we’re offering a free 15 minute surgery where we can talk about your current telephony. We’ll discuss whether VoIP is the next step forward for you. There’s no obligation, and we’re not going to aggressively sell you anything you don’t want. This phone call will be one of those things you’d wished you’d done sooner!

One of the things that we at T4COM pride ourselves on is how we can cater for any situation. All of our services are included in your monthly fees. No add ons, no extra costs, no hidden fees. What you see is what you get. 

So what are you waiting for? We’re currently offering a stunning deal that will transform the way your workforce collaborates now, and in the future. The beauty of VoIP is that when we’re office-based again, there’s no need to port numbers or cancel your re-direct. Your phone line will be ready and waiting for you, no hassle, no problem. Sign up to our solution that gives you the most technically advanced PBX service. Couple that with the UK’s most rock-solid VoIP from T4COM. What more could you ask for?

The benefits include: –

  • Zero cap-ex – no start-up costs
  • Substantial cost saving with an inclusive fixed monthly price
  • Intrinsically de-centralised: work remotely with FULL office functionality across a range of devices
  • Disaster recovery built-in: if your office has problems, we can automatically route calls to other buildings or mobiles
  • Feature rich, scalable and fast to setup
  • No on-site hardware required, everything Is located in our secure datacentres
  • Never miss a call and maintain privacy: make and receive calls from your office number, from your mobile

Office -> home -> partial remote working: How can T4COM help businesses navigate the current climate for less?

2020 – the year of ‘unprecedented times’. How were we to know in January that working remotely would be the situation-normal for most businesses? We’d have thought this kind of prediction would be a bonkers concept.

98% of employees state that they would like to work partially remotely, for the rest of their career. No more commuting, access to your own fridge and working in pyjamas  professional loungewear is a dream for many employees. However, a lot of employers didn’t consider remote working an option until the outbreak of COVID-19.  

Like most businesses across the country right now, you’ve probably had your hand forced by the current COVID-19 pandemic. You may have found that you weren’t quite prepared for this new way of working. But now that the genie is out of the bottle, many are wondering how they’re going to return to working in an office once the pandemic has passed.

So, how do we sail this new ship?

We’ll tell you how. You can now seamlessly integrate both ways of working into your future plans. Better still – you could do so for a lot less money!

When we talk to our clients, they’re always surprised to hear just how much value our VoIP packages hold. We offer so much more than just a ‘phone line’. Our complete service enables our clients to not only effectively unify their workforce and telephony from anywhere in the world. It also empowers them to accelerate their business even through times of crisis.

Switching to T4COM could save you as much as 50% on your current telephony systems. There are no outlays or overhead costs such as line rentals, maintenance fees or expensive handsets. We’ve already spoken in a previous blog about just how much you can save and gain by switching with T4COM. But, what most employers want to know is how it will affect their workforce today?

Woman at home office desk remote working

So, why should I integrate remote working into my business?

Once upon a time, it was believed that working from home meant one thing. Laziness. Employers imagined their employees slumped on the sofa binge watching Netflix. But, if there’s one thing that any employee who works from home will tell you… It’s that working from home enables them to get more done in a day than they do in the office. In fact, a whopping 97% of employees asked agreed that they would recommend working from home to fellow employees.

Here are just some of the reasons given as to why working from home boosted the productivity of staff…

For you…

Limited distractions: Many employers worry that remote working means more potential for distraction for their work-force. However, many home workers say that it allows them to streamline their workload and focus on the task at hand. A busy office can often be confused with a productive office.

Overheads: Nothing saves money like cutting overhead costs. Telephony costs aside, remote working will bring down the cost of electricity and heating. The same also applies to refreshments, consumables, office supplies and all the other costs that mount up. Some companies go completely remote and have eradicated the costs of renting offices, storage and parking in big central cities. That’s a large chunk of change that can be reinvested back into the business and the workforce.

For your staff…

Goodbye grizzly commute: Some workers commute up to two hours each way every day. That’s ten hours of your employees personal time a week spent just to get to their desk each morning. Before your employee has walked through office doors, they’ve already run a stressful gauntlet. Now they’re expected to get through everything the work-day throws at them before repeating the commute home again. Rinse and repeat five days a week. It’s no wonder that productivity plummets on a Friday. Your workforce are shattered!

Switch that to a full night’s sleep, a calm morning routine and no travelling to get to their desk. Your staff’s wellbeing is bound to increase. 

Morale:  When staff wellbeing is high, so too is the business wellbeing. A well cared for team is better prepared to deal with anything that their day throws at them. They will be more enthused and energised to work harder. With access to their home comforts, employees can work the way they want to with little effect on their co-workers. No more arguing over the heating or who’s turn it is to make the tea. Winner!

Flexibility: With pre-booked train tickets and office closing times, employee flexibility is a very limited option. However, when working remotely, there is a lot more scope for both employers and employees to work flexibly. Whether it’s working longer evenings or starting earlier when they feel more productive. The ability to be flexible with working means that you’ll be getting your employees at their best. Everyone works to a different rhythm; the 9-5 isn’t for everyone. Allowing for flexibility ensures that your team is 100% whenever they’re logged in. No staring at a blank spreadsheet watching the cursor blink repeatedly waiting for the caffeine to kick in required. 

But what about keeping my team connected?

Our software setup means that no team member will ever be disconnected. As long as there is access to WiFi or 4G, your staff can stay in touch throughout the working day. With ring groups, video-conferencing and user monitoring, you’ll be as connected as if you were all in the same building. Only there’s no Sarah telling you about her incredibly mundane weekend away with the girls for the second time this hour. You’re welcome.

Women on conference call remote working

So why T4COM?

We don’t mean to brag, but we’re very good at what we do. We can have you set up and ready to work in 24 hours. You keep your current numbers – no need to update those letterheads!

To keep workforces engaged during the pandemic, we’re currently offering businesses a special offer for a limited period only. Get the most technically advanced PBX service coupled with the UK’s most rock-solid VoIP from T4COM. Sign up to our solution!

The benefits include: –

  • Zero cap-ex – no start-up costs
  • Substantial cost saving with an inclusive fixed monthly price
  • Intrinsically de-centralised: work remotely with FULL office functionality across a range of devices
  • Disaster recovery built-in: if your office has problems, we can automatically route calls to other buildings or mobiles
  • Feature rich, scalable and fast to setup
  • No on-site hardware required, everything Is located in our secure datacentres
  • Never miss a call and maintain privacy: make and receive calls from your office number, from your mobile
  • Single point of contact for assistance or technical support.

Okay – but I still need a physical office too…

That’s the best bit. Using T4COM means that your employees can transition seamlessly between both home and office. No need to fuss about with forwarding phones, out of office messages or relying on ‘trusty’ post-it-note reminders. Either through softphones, desktops or mobile devices – our software means that they can log into the system wherever they are. Your clients will be none the wiser! The only thing you’ll need to worry about? Just how long HAS the milk been left in the office fridge during lockdown?

So, not only are we offering you less overheads. We’re also offering a level of flexibility, availability and access to your workforce that you’ve never had before. Whether it’s working through a global pandemic, or just another Wednesday – T4COM are connecting our customers for less. 
Connect your users today and take advantage of this extraordinary offer – contact us now!

How VoIP can help your business stay connected while you #stayhome

Moving to a Cloud-based Voice over IP system (VoIP) might feel a little daunting to any business owner. Businesses are changing and adapting around the current global Coronavirus pandemic at speed. By switching to VoIP, you can not only keep your business connected, but you can also save vital funds.

What are we learning from lockdown? Above all, working from home isn’t so much the future of business. It’s the new situation-normal now for a lot of companies. Even before the COVID19 outbreak, businesses turned to remote working to solve issues around resources, overheads and commuting. They discovered that the positives of a new virtual way of working has presented them with many unexpected benefits.

Take your office phone on the road…or home!

Working from home can boost productivity, creativity and ability. The falling point for most businesses is how to handle their telephone system away from the office. Out of office alerts, patchy call coverage and use of personal mobile or landlines eat up valuable resources. These Band-Aid solutions can appear unprofessional. Not to mention the potential GDPR nightmare of transmitting confidential information via a personal phone!

It can feel like an impossible task when you physically can’t be next to your telephone 24-7. But what if you don’t need to be tethered to a landline in order to run your business? When looking at ways to protect our businesses virtually, transition to Cloud-based servers and VPNs seem almost seamless. So why not replicate this with your phone lines?

Cloud telecoms and remote working

How can my business benefit from moving to a Cloud-based VoIP system?

Here are just a few of the highlights…

  • No need to check-in: One of the biggest concerns employers have with remote working is knowing whether their employees are diligently working away. Or, are they binge-watching their favourite series? Our system can show you who is online, who is on a call, and even who is receiving a call. With this new-found connection to your staff, you can combat the isolation and team disconnect associated with working from home. Are your employees working hard or hardly working? Now you can see for yourself how brilliant and dedicated your team are no matter where they are.
  • Constant and consistent access: It doesn’t matter where you are in the world. As long as you have access to the internet, you can access your phone line. Your number goes with you where you go! 
  • Complete control and professional efficiency: Your experience is completely customisable: From pre-recorded messages to auto-attendants and call queueing. There’s no need to rely on outsourcing or dedicated staff to update your customer experience. Simply change it from the app and it’ll update immediately.
  • We grow with you: There’s no need to future-proof your telephony today – our system is completely scalable. As your business expands, we expand with you. Extra phone lines for new users or moving your lines to a bigger office is simple!
  • Costs: You wouldn’t believe the difference moving to a Cloud-based system can make. Phone line maintenance fees? Gone! Cost of new equipment and training? Gone! We will work within your budget and lower your overhead costs.

 

So, how do you safely maintain your front-line tele-communications and remain professional whilst working from home?

Our Cloud-based Voice over IP systems (or VoIP for short) is a virtual telephony system. This means that your clients can contact you anytime, anywhere. Unexpected meeting calls you to a different office? You’re covered. Working from home and need to pull together a last-minute conference call? You’re covered. Even in a pandemic, you’re covered – as many of our customers are now witnessing. Set up is simple and fast. We use sophisticated SIP trunking technology (think phone lines, but in the cloud). This technology enables you and your staff to be set up to work from home in just 24 hours. We don’t even need to change your phone number. No need to update all your letterheads and email signatures!

How does it work?

Have constant and reliable access to WiFi or 4G? You can take business calls wherever you are with VoIP. Entirely user friendly, the app requires no training which means as soon as you’re logged on, you’re ready to go. It’s also completely confidential. No matter where you ring from, your designated office number is the only number your client sees. It’s like having your office extension from the comfort of your own home!

Better still? It works exactly as if you were in the office. Need to transfer a call? You can use the app mid-call and see if your colleague is available. Transferring a call is as easy as the click of a button. You don’t need high tech equipment to take a call. Simply connect any smartphone, laptop and compatible headset and you’re ready to go. Not only convenient, but completely customisable for clients who need further accessibility or comfort requirements. (Hello noise-cancelling headphones!)

But what about conference calls and telephone meetings?

That’s the great thing about our software. You can see who is available for a call, schedule conference calls and meetings and video-conference with your colleagues. No water cooler necessary! (Always worth double checking your attire before accepting video calls though. Nothing worse than ducking off camera from your boss whilst wearing your favourite pair of pyjamas!). 

It might not beat the joy of sharing an office with that colleague who always microwaves something fishy. However, it can keep teams working together.  VoIP can combat the social isolation and cabin fever that consistent home-working can bring. The ability to get that interaction is not only a professional plus for a lot of businesses. It can also boost morale (which at the moment I think most of us can benefit from).

We’ve talked about T4COM’s ample options for workability. But did you know; we can also provide professional services? T4COM can mimic your office based telephony system. Welcome messages, auto-attendants (‘press 1 to talk to accounting’, for example) or call queuing. All essential call handling options with a professional tone, without the need for a physical switchboard.

All of this. One app. It really is that simple.

We can talk all day about the benefits of VoIP systems for your business. So why not give us a call for a free consultation? 24 hours to go pro. Click here to get in touch for a no-obligation quote. Transform your remote working from ‘best efforts’ to ‘best in class’.

There isn’t a business too big or small for us to accommodate. Get in touch today and let’s see when we can get your workforce up and running. in 

T4Com Becomes Newest 3CX SIP Trunking Partner

T4Com, the SIP Trunking specialists today announces the successful results of its interoperability testing with 3CX developer of next-generation software-based PBX 3CX Phone System for Windows.

From now on, 3CX channel partners can leverage dynamic VoIP solutions offered by T4Com to compliment the configuration and operability of 3CX Phone System. Most notably, T4Com provides best-in-class SIP trunk solutions that enable users to minimize telecom costs and improve business productivity.

Moving forward, 3CX Phone System users can choose to deploy T4Com‘s SIP trunk solution by simply choosing it from the drop down menu in the 3CX Management Console.

Paul Clarke, Sales Executive UK & Ireland, at 3CX said:

“We are happy to add T4Com to our growing network of UK VoIP providers and feel confident that this choice will ensure a high-quality service for our customers.”

Mark Willard, Founder of T4Com said:

“We are proud and delighted to be working with industry pioneers 3CX. We look forward to playing an integral role in this exciting partnership by delivering outstanding SIP Trunking to 3CX customers and resellers. They are assured of receiving a resilient, dependable service that can be relied upon to perform to a high level.”

About 3CX (www.3cx.com)

3CX is a 100% channel company and is the developer of 3CX Phone System and 3CX WebMeeting. 3CX Phone System for Windows is a software-based, open standards platform which innovates communications and replaces proprietary PBXs. 3CX Phone System cuts telco costs and boosts company productivity and mobility with the 3CXPhone clients for iOS, Android, Mac and Windows.

3CX WebMeeting is a hassle-free web conferencing solution which leverages WebRTC technology, eliminating the need for any plugins or clients. Browser-to-browser communication and click2call as well as advanced online classroom features are just a few of the popular features of 3CX WebMeeting.

With 30,000 customers worldwide, some of the world’s leading companies and organizations use 3CX Phone System, including Boeing, McDonalds, Hugo Boss, Ramada Plaza Antwerp, Harley Davidson, Wilson Sporting Goods and Pepsi. Maintaining its global presence, 3CX has offices in the U.S., U.K., Germany, Hong Kong, South Africa, Russia and Australia. Visit 3CX on FacebookTwitter and on Google+.

About T4Com (https://www.t4com.co.uk)

Specialists in VOIP solutions, T4Com has in-depth experience and expertise in providing resilient, dependable SIP Trunking. Our customers rely on T4Com SIP Trunks for high quality, failsafe VoIP service. Support is provided with a personal touch and we are happy to share our extensive know-how to help customers experience the maximum benefits of this sophisticated technology.
Headquartered in Farnborough, T4Com also has two data centres in London Docklands. T4Com was formed as a UK Ltd Company in 2010 but prior to this the team provided many years of high level communications services to government and UK Carriers. This wealth of experience has enabled T4Com to perfect an outstanding VOIP delivery platform backed up by sophisticated service monitoring facilities.